1. Introduction
The Antil General Suppliers (“we”, “our”, “us”) is committed to protecting your personal information and ensuring transparency in how your data is collected, used, and stored.
This Privacy Policy explains how we handle your personal data when you use our website, make a purchase, or interact with our services.
By using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect and process the following types of personal data:
2.1 Personal Information
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Full name
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Email address
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Phone number
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Billing and delivery address
2.2 Transaction Information
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Order details and purchase history
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Payment confirmations (processed securely via third-party providers)
2.3 Technical Data
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IP address
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Browser type and device information
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Website usage behavior (via cookies and analytics tools)
3. How We Use Your Information
We use your personal data to:
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Process and fulfill orders
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Communicate order updates and delivery status
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Provide customer support
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Improve website performance and user experience
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Send marketing communications (only with your consent)
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Prevent fraud and enhance security
4. Legal Basis for Processing (GDPR Compliance)
We process your data based on:
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Contractual necessity – to fulfill your order
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Legal obligations – for compliance with applicable laws
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Legitimate interests – to improve our services and prevent fraud
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Consent – for marketing communications
5. Data Sharing & Disclosure
We may share your data with trusted third parties, including:
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Payment service providers
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Delivery and logistics partners
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Website hosting and technology providers
We ensure all third parties respect the security of your data.
We do not sell, rent, or trade your personal information to unauthorized parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
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Secure servers and SSL encryption
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Restricted access to personal data
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Secure payment processing systems
Despite our efforts, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal data only as long as necessary for:
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Order fulfillment and customer service
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Legal and regulatory compliance
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Business and operational purposes
8. Your Rights (GDPR & POPIA)
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Withdraw consent for marketing
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Object to data processing
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Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the details below.
9. Cookies Policy
We use cookies to:
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Improve website functionality
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Analyze traffic and usage patterns
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Enhance user experience
You may disable cookies through your browser settings; however, this may affect website functionality.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for:
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Their privacy practices
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Their content or services
We encourage you to review their policies before providing personal data.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
13. Contact Information
For questions, requests, or concerns regarding this Privacy Policy:
Email: [email protected]
Phone/WhatsApp: +233 24 667 2233
14. Policy Acceptance
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
